Enjoy Rio & Beyond

EnjoyRio values the privacy and protection of our clients', partners', and visitors' personal data.

This Privacy Policy describes how we collect, use, store, and protect the information provided through our digital channels and during the provision of our personalized tourism services in the City and State of Rio de Janeiro.

By using our services or providing your personal data, you declare that you are aware of and agree to the terms of this Policy.

1. Data We Collect

We may collect the following personal information:

• Full name
• CPF or passport number (when necessary for reservations and tickets)
• Date of birth
• Nationality
• Email address
• Phone/WhatsApp number
• Payment information
• Personal preferences data for customizing experiences
• Health information or dietary restrictions (when voluntarily provided)
• Browsing data on our site (cookies, IP, device used)

Collection occurs when you:

• Request a quote or book an experience
• Fill out forms on our website
• Contact us via email, phone, or social media
• Make payments
• Subscribe to our newsletter

2. Purpose of Data Processing

We use your personal data for:

• Designing and executing personalized tourist experiences
• Making hotel, tour, transportation, and ticket reservations
• Processing payments
• Providing customer service and support
• Sending relevant information about the contracted experience
• Complying with legal and regulatory obligations
• Improving our services and user experience
• Sending promotional communications (when authorized)

3. Data Sharing

Enjoy Rio may share personal data only when necessary, with:

• Hotels, guides, transportation companies, and tourism partners
• Payment platforms
• Public authorities when required by law
• Technology and administrative service providers
• All partners are instructed to comply with data protection and information security regulations.

4. Storage and Security

We adopt appropriate technical and administrative measures to protect personal data against unauthorized access, leaks, loss, or misuse.

Data is stored for the time necessary to fulfill the purposes described in this Policy, respecting applicable legal deadlines.

5. Rights of Data Subjects

Under LGPD, you can request at any time:

• Confirmation of the existence of data processing
• Access to your data
• Correction of incomplete or outdated data
• Deletion of data, when applicable
• Data portability
• Withdrawal of consent
• Information on data sharing

To exercise your rights, please contact us at:

info@enjoyrio.travel

6. Cookies

Our site may use cookies to enhance navigation, personalize content, and analyze traffic. You can configure your browser to block cookies, knowing that some functionalities may be affected.

7. Changes to this Policy

This Privacy Policy may be updated periodically. We recommend regularly checking this page to be aware of any changes.

8. Contact

If you have any questions about this Policy or the processing of your personal data, please contact:

Enjoy Rio – Personalized Tourist Experiences

Praça Floriano 55/902, Centro, Rio de Janeiro, RJ

Email: info@enjoyrio.travel

Phone:+5521 966283909

TURISMO ÉTICO TRAVEL AND TOURISM AGENCY LTD

CNPJ 13.171.959/0001-31